"First of all, although it’s not a walk-in type clinic and the office was full I was admitted on an emergency basis and was offered to wait. It took me just 20 min (!!!) before the Dr. Silk helped me. Second, while waiting in the lobby I noticed how busy the front desk lady was: she had to respond to non-stop phone calls (2 lines) and greet the patients and process their paperwork. She was incredibly polite and EFFICIENT. Third, Dr.Silk is a very nice person and my case (foreign body stuck in the eye) took us 5 min from Hi to Bye including thorough examination and the foreign body removal. So I am sure none of awaiting patients cursed me =)For the first time in the last 2.5 years living in VA I was happy to pay co-pay since that was an extremely EFFICIENT visit! "
Weight
3
Category
"Incredibly polite and efficient."
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